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Kebijakan Nasional Tentang Mutu Pekerja Sosial (Studi Evaluasi Tentang Implementasi Kebijakan Pekerja Sosial Pemerintah Pusat dan Daerah)

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Chazali H. Situmorang[1]

Abstract: This research is aimed to analyse : (1) Policy substance which is guiding the social workers, especially related to  the quality of the social workers, (2) The policy implementation which is implemented by the stakeholders of the social ministry (The directorate General of social rehabilitation services, The head of Research and training Board, The head of Employee and organization Biro, All directors and heads of Training and education centers, (3) and the result of policy implementation which is done in the operational level. The resources of the primary data as an anlysis unit is the stakeholders of social ministry, social workers and the head of care management centers in the local and central government. The conclussion of this research is : (1) The National Policy in the form of regulation (Constitution, government  President and  Minister regulation), (2) In the policy implementation of the social workers’ quality, during the five year period (2004-2009) has not been implemented well. (3) The Evaluation of national policy implementation about the quality of the social workers in providing social services is : (a) 40% of the social workers who are competence in providing social services, (b) the qualification of social workers mostly in the skilled level ( 65 %) and the small part is in the expert level (35 %), (c) The ratio of social workers to the clients is about 1 : 22 (1156 social workers handle 25.000 clients), (d) the limited number of social workers and budget, lack of training and education are regarded as the causes of the low target of social services and the low quality of the the PMKS output, (4) There are some head of the care management center who do not give the sufficient opportunities for the social workers to implement their main job and function. This problem brings bad impact to the performance and competencies of the social workers in developping their profession.

Keywords: Policy, Quality

[1] Sekretaris Jenderal  Kementerian Sosial RI/Anggota Dewan Jaminan Sosial Nasional/Anggota Dewan Pengarah Badan Nasional Penanggulangan Bencana

Pengaruh Gaya Kepemimpinan, Lingkungan Kerja, dan Harapan Dosen Terhadap Kepuasan Kerja

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Saur Mangapul Tampubolon·

Abstract: The objectives of this research is to find out the effects of leadership style, work environment, and the lecturers or teaching staff satisfaction. The research has been conducted at Pakuan University, Bogor. The method used was a survey with data analysis of path analysis. The respondents were 72 out of 264 total teaching staff in the university. They were selected at random. The research finding are as the followings: (1) leadership style has a direct effect on the lecturer’s satisfaction, (2) and also on the work environment has a direct effect on the job satisfaction, (3) the expectation gives a direct effect on job satisfaction, but the leadership style gives and indirect effect on job satisfaction, but the leadership style gives an indirect effect on job satisfaction through expectation, and (4) the working environment has also indirect effect on the job satisfaction through expectation. The conclusion is that the lecturer’s satisfaction is affected by the leadership style, work environment and the lecturer’s expectation.

Keywords: Job satisfaction, University lecturer leadership style, work environment, expectation.

  • · Dosen Tetap Universitas Pakuan Bogor


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Pengaruh Perilaku Pemimpin, Karakteristik Tugas dan Harapan Bawahan Terhadap Kepuasan Atas Kepemimpinan di Dinas Pendidikan Kab. Donggala Sul-Teng

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Abstract: Subordinates’ satisfaction to the leadership in an organization is assumed to be affected by the leaders’ behavior, the task characteristics and their expectancies. The study reported here aimed to examine how the three variables actually affected the subordinates’ satisfaction to the leadership in the office of education of the Donggala Regency, Central Sulawesi, and also how they affected each other. The causal study was conducted in the form of a survey to the employees in the Donggala Regency in their capacities as subordinates. The sample consisted of 97 employees, randomly selected from the overall number of employees of 129. The data of each variable were collected separately with a questionnaire. A path technique was employed to analyze the data with the SPSS technique. Result show direct effects of the leaders’ behaviors and the characteristics of the tasks on the subordinates’ expectancies, direct effects of subordinates’ expectancies on their satisfaction to the leadership style, but indirect effects of the leaders’ behaviors and the task characteristics on the subordinates’ satisfaction to the leadership through their expectancies. These findings suggest that the variables of leaders’ behaviors’ task characteristics, and subordinates’ expectancies are important determinants of satisfaction to the leaderhips. Improvement in the satisfaction to the leadership style my be therefore be expected by improved behaviors of the leaders, characteristics of the tasks and the subordinates’ expectancies.


Keywords: Leaders’ Behavior, Task Characteristics, Expectancies, Satisfaction.

* Guru SMPN Banawa Kabupaten Donggala Propinsi Sulawesi Tengah